Contact & support
Let’s talk.
We’re here to help.
Planning a campaign, need AI content or stuck on one of our platforms? Choose the option below that fits, and a person, not a bot, will reply within one business day.
New project
AI video, avatars, ads, apps or content. Tell us what you’re planning and we’ll send a proposal.
hello@voximedia.com → 02Platform support
Help with AvatarMaker, TrueInfluencer, AI Prompts Market, dancr.me and our other platforms.
support@voximedia.com → 03Partnerships & press
Collaborations, investment, media enquiries and co-building an AI product with us.
partners@voximedia.com →Send a message
Tell us what you need.
Share as much as you can: your goals, timeline and budget range. The more context you give, the more useful our first reply will be.
- Response timeWithin 1 business day
- HoursMon–Fri, 9:00–18:00
- Emailhello@voximedia.com
Platform support
Get help with our platforms.
Each platform has its own help center. If you can’t find an answer there, email support and include the platform name and the email address on your account.
FAQ
Common questions.
How quickly will you reply?
We reply to every message within one business day, usually much sooner. Urgent platform issues, such as failed payments or lost access, get priority.
What does a typical AI project cost?
It depends on the scope. One AI video or avatar presenter can start in the low thousands, and ongoing content and ad programs are usually billed monthly. Tell us your budget range and we’ll design a plan to fit it.
How long does a project take?
AI production is fast. Most videos and avatar projects are delivered in 3–10 business days, and full campaigns or apps take 3–8 weeks.
Do you work with clients outside your region?
Yes. We work remotely with brands worldwide, and we can produce content in more than 40 languages.
Who owns the content you create?
Once you have paid in full, you own the final deliverables, as set out in your agreement. We never create a digital likeness or voice of a real person without that person’s written consent.
I need help with a subscription or refund on one of your platforms.
Email support@voximedia.com with the platform name and the email address on your account, and our support team will sort it out.